--- title: "The Hancock Promise | Hancock Injury Attorneys" description: "Meet your attorney, not a paralegal. Phones answered 24/7. No fee unless we win, and we never take home more than you. See the Hancock Promise to clients." url: "https://novacock.carlosarias.com/about/hancock-promise" --- Our Commitment # The Promises We Make to Every Client No lawyer can promise a particular result. What we can promise is how we will treat you, from your first phone call to the day your case is resolved. [Call (813) 915-1110](tel:+18139151110) [Free Case Consultation](/contact/) Hiring a lawyer after an injury is a big decision, usually made at a hard time. These are the commitments we make to everyone who calls us. ## You will meet your attorney, not a paralegal When you come in, you meet with attorney Mike Hancock, not a paralegal, an assistant or an investigator. Mike stays involved in every part of your case, working with attorneys Claire Hancock and Matias Cordoba and our case managers. You are always welcome to call him, though our goal is to keep you so well informed that you rarely need to. ## Someone will answer the phone, 24/7 Accidents do not keep business hours, and neither do we. Our phones are answered 24 hours a day, seven days a week, and emergencies are forwarded directly to Mike's cell phone, no matter the time of day. Call (813) 915-1110. ## No fee unless we win We take 100% of our cases on a contingency fee. That means no upfront fees and no retainers. Our fee comes from the money we recover for you, and if there is no recovery, you owe us no attorney's fee. ## We will never take home more than you Medical bills can eat into a settlement. Unless there are extenuating circumstances, if you would receive less than our standard fee, we reduce our fee so that you take home more than we do. ## We advance the costs of your case Building a strong case costs money for records, filings and the professionals who help prove your damages. We advance those costs and do not hold you responsible for them if we do not obtain a recovery. We never charge a "file set-up fee" or unnamed administrative costs, and we work to keep case costs as low as possible. ## Consultations wherever works for you Your consultation is always free. We can talk by phone, meet at your home, or connect by email, FaceTime or Zoom, any time on weekdays or weekends. You are also welcome at our offices in Tampa, Wesley Chapel and Spring Hill. ## Clear, regular updates Throughout your case, we update you regularly in plain English. You will always know what is happening, what comes next and why. ## Honest advice, even if we don't take your case When you call us, we actually answer and give you real legal guidance, even if your case is not one we can take. If someone else is better suited to help, we will tell you. ## Ready to talk? Contact us or call (813) 915-1110. Learn more about why clients choose Hancock. - ### Meet your attorney You meet with Mike Hancock, not a paralegal, and he stays involved in every part of your case. - ### Answered 24/7 Our phones are answered around the clock, and emergencies reach Mike directly. - ### No fee unless we win 100% contingency. No upfront fees, no retainers, no file set-up fees. - ### You take home more Barring extenuating circumstances, we reduce our fee so you never take home less than we do. - ### Costs advanced We pay case costs up front and do not hold you responsible for them if there is no recovery. - ### Honest advice Real legal guidance when you call, even if we are not the right firm for your case. Here when you need us ## Let’s talk about what happened. One conversation. Clear answers. A team that takes your case personally. [Call Hancock Today**(813) 915-1110**](tel:+18139151110) Free consultation No recovery, no fee Get started today ## Talk With a LawyerAbout Your Case If you or a loved one has been injured, don’t wait. Our team is here to answer your questions, explain your options, and help you take the next step. [**Call now: (813) 915-1110** Speak with a lawyer today](tel:+18139151110) **Free Consultation**No cost. No obligation. **We Don’t Get PaidUnless You Win**You pay nothing upfront. ![Mike Hancock, Founding Attorney](/images/hk/mike-hancock-720.webp) Contact us ### Free Consultation Start Here Fill out the form below and a member of our team will contact you shortly.